Duration 6:35

Amazon vs. Alibaba: The Race to Dominate Fast Global Shipping | WSJ

by Wall Street Journal

874 658 watched

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14.5 K

Published 9 Jul 2021

Chinese e-commerce company Alibaba is challenging Amazon by promising fast deliveries. From France to Japan, Alibaba’s goal is to deliver goods from China to anywhere in 72 hours. Can they successfully compete with Amazon? WSJ visits Alibaba’s largest automated warehouse to see how robots and a vast logistics network are helping it expand globally. Composite: Clément Bürge 0:00 Alibaba’s global plans 0:57 Alibaba’s warehouse and robots 2:39 Amazon vs. Alibaba 3:54 AliExpress More from the Wall Street Journal: Visit WSJ.com: http://www.wsj.com Visit the WSJ Video Center: https://wsj.com/video On Facebook: https://www.facebook.com/pg/wsj/videos/ On Twitter: https://twitter.com/WSJ On Snapchat: https://on.wsj.com/2ratjSM #WSJ #Alibaba #Amazon

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Comments - 1755

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@UrAshWhole3 years ago It' s funny because the majority of amazon' s 3rd party sellers (fba sellers) sourced their products from alibaba. 1608
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@KirkBuchanan3 years ago 72 hours shipping globally would be game changing. 856
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@ttw060903 years ago It' s a great thing to have competitions in such sector. 206
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@TommyShlong3 years ago If alibaba can offer 72 hr shipping for a small annual fee, remove counterfeit products from its site and offer free/low cost returns, that would crush amazon. 85
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@beaclaricevalencia47932 years ago It shouldn' t be just how fast, should also be about the quality and authenticity guarantee of every product that they sell. 34
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@gangyang98013 years ago Most express delivery in china can cover 960 square kilometers within 24 hours, which is equivalent to the size of a europe. And they work 7x24 hours and . ...Expand 17
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@mattiauk3 years ago In greece it' s pointless, the package gets in greece in 1 week, then is in customs for months: 222
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@zifnab76913 years ago From europe, alibaba seems to be only slightly cheaper than amazon but since stuff comes from outside of europe, we have to pay import tax which makes the products more expensive than on amazon in the end. 26
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@user-qi9wz6iu9x3 years ago As long as alibaba can reach the chinese factory and merchant directly, it may be difficult for amazon to defeat in terms of price war. 91
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@sov198719873 years ago Can' t wait to fill out my garage with useless stuff faster. 319
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@munza793 years ago The problem was never with the speed of shipping as most who ordered from alibaba were aware of the long wait. The issue is with the return and refund . ...Expand 95
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@mosarila89273 years ago The products from amazon canada are mostly from alibaba. 63
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@benho12373 years ago Amazon is the middle man, they also have direct connections to factories in china too, as you can clearly see what profits amazon is making, and that' s one of the reasons how jeff could go to space. 131
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@Surya-jz6te3 years ago Here in india, amazon has dominated the e commerce industry taking over home grown companies like flipkart and snapdeal. 13 usd per year prime membership for one-day deliveries and other perks, so can' t complain. 44
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@_nom_3 years ago I' d love this. It takes 1. 5-2 months usually. 75
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@godblessCL3 years ago What is certain is that aliexpress must improve shipping time and reliability, even provide options at least. 27
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@Cubannerd3 years ago Amazon doesn' t make most of the money through their ecommerce anymore. Their aws services are probably what is bringing in the big bucks. 53
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@JohnNjengaCOCO3 years ago A good number of goods on amazon originally came from aliexpress to stores in europe or usa. 41
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@marcusd49363 years ago Imagine drones flying all over your city. 12
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@miguelmezquita_ea2 years ago For me, the extremely step shipping cost has been always the issue in the first place. Then, the quantity of the products. 4
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@sergiubarac12652 years ago In greece, if you order from alibaba - you would have to pay the import taxes, therefore amazon is usually a better choice (as long as the product is in the eu already) 2
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@penguindevil3 years ago I clicked on video and saw aliexpress advertisement with maksim galkin i thought my adblocker was malfunctioning.
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@Amalokch3 years ago What about the new custom fee you have to pay for good imported outside of eu? 10
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@nihonarchive3 years ago To watch this video i had to go through alibaba' s ads. 3
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@no1ycxie3 years ago I am working for jd logistics who started to build its own logistic network at similar time when amazon tried to do the same thing in china. Amazon failed . ...Expand
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@bananabear0093 years ago The heart of the problem is counterfeit products. I just received 6 counterfeit bike chains from aliexpress. And the price is very high, no matter how cheap the shipment is. 2
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@jperez4943 years ago I am so happy to buy alibaba stocks just this week = 31
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@AhmedMalik8143 years ago Awesome video. Very informative. Simple to. Understand and engaging.
keep making in e-commerce. 12
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@kitezopo25933 years ago This is not merely about between two tech e-commerce giants. But the retailers are affected as well. 1
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@wric013 years ago Different market, in most of the world alibaba dominates with low price thus expect no returns and lowest price. Amazon service and return policy alone destroys alibaba in the west. 18
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@cometome81943 years ago Thank you for posting this well made contents.
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@fineway70533 years ago The china question isn' t how many boxes alibaba ships, but which box jack ma is hiding in. 41
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@prashunpcchakraborty703 years ago Amazon can' t win the price game but if it can improve it' s vetting (only recommend high quality products and no fakes) then it' s still game on. 7
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@jonnybegoodtonight3 years ago Usps is the weak link in the chain. When goods from alibaba arrive in the us the postal service slaps another label with a different tracking number over . ...Expand 2
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@TheUser8083 years ago The problem is a lot of consumers outside of china are wary of the merchants on alibaba. If they can promise customers peace of mind by doing a high level of qa, then amazon will be in trouble. 2
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@bryantmissions46643 years ago It takes a month for packages from aliexpress to reach the philippines. 46
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@xenaz89883 years ago User experience in alibaba is much better, you can talk with sellers at any time concerning your purchasing. Love it! It' s more like a community rather than cold buy and sells.
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@darthashpie33703 years ago Amazon prime is pretty good in india since it also gives you access to amazon' s other paid services like amazon music and video. 7
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@marioarcega49353 years ago How can they say in 72 hours will be delivered, i am a customer for almost three years in ali express most of the time frame delivery was two weeks from . ...Expand 1
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@donkeykong5163 years ago Customs clearance from one month to a few minutes, wow. Game changer.
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@kelbhinbrahma26493 years ago Literally, i thought i was seeing ali baba ad in the beginning.
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@Mr11ESSE1113 years ago That doesn' t mean nothing especially in eu when eu now taxed and charge cost of local post shipping from china more then most of package will worth . ...Expand 12
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@brianbordenkircher522 years ago Didnt know that. Great to know! I have some invested in alibaba, now i just need to hope trade works out over time.
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@katel39623 years ago My hobby is jigsaw puzzles. Many european companies don' t ship to the us, and won' t sell via amazon. But they do sell via aliexpress. The aliexpress . ...Expand 1
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@zagfat3 years ago Is aliexpress now available in the uk?
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@RedNeckSurgeyTech3 years ago I' ve ordered from them. It always takes 4-16 weeks to get my package. The packages have all been in good shape and what i ordered worked fine. But it takes forever to get to you.
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@brianm31603 years ago Got an alibaba ad immediately before this video.
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@dbxlbruh3 years ago The problem of the counterfeit in china is that there is no concept of counterfeit. 3
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@Alexpires19863 years ago Alibaba is awesome! They should buy correios in brazil.
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@IvoZivkov2 years ago Let me know when this happens, because currently i' m waiting for orders to canada for more than 6 months.
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@sololife94033 years ago The tax between countries could be a big problem since it' s related to policies that could change constantly. 1
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@12vtbfx373 years ago It is a fact that 90% of amazon' s goods comes from alibaba. 46
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@ashutoshkumarjha413 years ago Thanks for sharing this useful information!
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@tangooscar6333 years ago This is straight up the plot of wall-e. 6
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@hippopole96573 years ago Competition is necessary but it is to be healthy, helpful and satisfactory to the consumers.
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@sheezy25262 years ago Yeah right, by the time something from alibaba arrives, i usually forget i even placed that order.
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@michauxburn3 years ago 07/19/2021 - amazon: " our terms have changed. Any dispute or claim relating in any way to your use of any amazon service will be adjudicated in the . ...Expand 3
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@Xenon-43003 years ago I wonder what working for alibaba is like compared to amazon. 3
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@AbuSous2000PR3 years ago I love it when companies compete like this. Keep it going guys. 8
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@fooziewoozie3 years ago Imagine knowing youll be seen in a video by Wall Street Journal, but you see yourself like this.
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@sophiamartinez38622 years ago Great video. But how is this giving the customer the ability to physically see if the product is of quality? How is this helping the environment when the . ...Expand
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@anthomore42693 years ago I ordered a item from china and the fastest cost me quite a bit and arrived around 2 weeks, the normal shipment was estimated over a month. 8
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@SawSaw-ul8xu3 years ago Ok good luck alibaba i will be watching to see your progress. 2
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@kazansky222 years ago If only everything sold on alibaba wasn' t a scam. 1
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@Dr.Kay_R3 years ago got an alibaba advertisement before this video
oh god. 1
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@joseibarra81933 years ago That last mile is where work horse comes in.
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@nardo76873 years ago This is nice and good but didnt the eu introduce a new law where u have to pay up to 10eu tax when ordering from china. 19
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@deebee12843 years ago Too good to be true. Returns would be extremely difficult for sure.
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@onm73 years ago From 1st july 2021, the eu has introduced a fee for goods entering from china, of about 25 euro or so (30usd) hence this is impacting a lot on aliexpress . ...Expand 15
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@TheSecurityAgency3 years ago Sounds nice, still for the eu it takes exactly the same 4 weeks like 2 years ago. One has an option though to pay for a more expensive express delivery what you' re talking about here sound like a commercial to get investor' s money. ...Expand
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@elliottkim39442 years ago Sometimes i think it would be fun to ride one of those package conveyor belts.
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@Layput3 years ago Good luck with returns. Amazon is unbeatable at customer service.
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@platin21483 years ago If they also make that possible with the new regulations in europe to import great for them. Aliexpress has also the problem of bad descriptions and weird ways to select options.
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@mariacheebandidos71833 years ago Sometimes it feels like people don' t even do any research before they make these comparisons. 6
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@orionpeterson30422 years ago I ordered 2 items off alibaba in 2020. Never got the items. Never reimbursed through jpay either.
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@mikeyoung98103 years ago The last mile will be solved via robots if they can solve the problem of people not being home for the delivery and awkward size packages. Amazon has a . ...Expand 3
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@sureshpeshawaria3473 years ago Good. This competition will be beneficial for the customers in the end.
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@Lululemon20233 years ago Absolutely good news for consumers worldwide.
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@flamingogaming77973 years ago 72hrs delivery with 72 week replacement. 1
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@dp6223 years ago And what will i buy from ali? 2 gb pen-drive inside 1 tb hard-disk! 3
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@CyberStew3 years ago Lol, i' d be cool with ordering from alibaba. My amazon orders take one to two weeks to get here anyway (and that' s with prime! 13
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@anthomore42693 years ago Shipping from china to the world it will takes way much time and $ it would be best if alababa open multiple warehouses in the countries. Then from th . ...Expand 1
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@aditya28053 years ago In India .
What ever sold in AliExpress .is Also sold in at TRIPLE Price